Help and Support
Information about who to contact for help as well as guides to help you.
Student Support – Need help? Click here for the top FAQs from Students
The main IT support for staff and students is via the IT Service Desk. All IT problems and requests should be logged via the Service Desk.
To log a call, log into the IT Service Desk system or alternatively....
- Phone the Service Desk on 0300 500 5055 (ext 5055 internally)
- Email ITServiceDesk@uwtsd.ac.uk
- In person at your local IT Service Desk
Service Desk hours:
Term Time (except Bank Holidays and University closure days)
Monday to Thursday 8.30am - 8pm. Fridays 8.30am – 4.30pm
Saturday 10.00am - 12.00pm, Sunday 12.00pm - 2.00pm
Non-Term Time (except Bank Holidays and University closure days)
Monday to Thursday 8.30am - 5pm. Fridays 8.30am – 4.30pm