The University provides a secure central storage facility for staff and students.
This is provided in several ways:
- U: Drive: A personal storage area for files that are being worked on and need to be backed up. You are responsible for the content of this information. Only you have access to this (except technical staff for administration purposes)
- Shared storage: Shared at department and school level and is provided to enable sharing of information and documents with immediate colleagues. Contact IT Service Desk for details of the shared areas in your department or school
- Laptop users: It is recommended that you store information you need when you are out of the office on the laptop C: drive provided that the data is backed up elsewhere.
- Student OneDrive: A cloud storage area (1TB) for files. These files are held in Microsoft’s European storage facilities and are accessible by the Student via any web enabled PC. Files in your OneDrive can be kept private, shared with specific people or shared with everyone. Anything you place in your OneDrive is not automatically backed up by Information Services or Microsoft. If files on your OneDrive are deleted, they cannot be recovered. You are advised to keep backups of important files, such as course work, on a personal USB stick. The University provides a limited amount of network storage space (50MB in your U drive).
There are some other public solutions to storage, for example Google Docs that allow access to information from any internet enabled system. If you are using these please be aware of the following:
- Some of these companies will not guarantee the location of storage of your data and it may be kept in locations where UK privacy wishes will not be respected. Also, personal data is not allowed to be transferred outside the EU except under specific circumstances
- There is often little or no guarantee that your data can be recovered if the infrastructure fails. Ensure you have another backup stored elsewhere
- Information that is the property of The University of Wales Trinity Saint David should not be stored in these areas
- Should there be an issue with storage that is managed outside of Information Technology & Systems, we will not be able to assist as any contract will be between the individual and the provider
All centralised file stores are backed up and users can restore information that is up to one day old.
Getting more storage space
Information Technology & Systems can provide additional storage space for genuine requests. It is very important that you tell us about access and availability needs, expected size and retention of the files. This can take time as extra storage may need to be purchased or re-organised.
It is for the person who saves information to ensure that they understand privacy, sensitivity of their data and information and ensure retention/deletion in line with regulations and laws. Information Services should be told of specific protection requirements so they can work with the systems team to support the needs of users.
To protect the University’s costs, assets and reputation, it is important that University storage is not used for data, files and images that have copyright elsewhere, are of a purely personal nature (such as personal music collections) or are likely to be considered inappropriate in event of an external investigation of our data stores.
Help and Support
Any questions or requests about storage or backups should be addressed via the Service Desk.
Requests for restoration of backups should also be made through a call to the Service desk.