Associate Prof Stephen James Hole

Dr Stephen Hole, Associate Professor PGCE, MSc, PhD

Dean of the Faculty of Architecture, Computing and Engineering

Swansea

Tel: +44 (0)1792 481111
E-mail: stephen.hole@uwtsd.ac.uk

stephen james hole

Dean’s role: Strategic and operational management of Faculty.

As part of my previous roles as the Head of the School of Applied Computing I am responsible for 18 academic staff, 2 technicians and 1 research assistant.  The School delivers 3 Masters’ programmes, 10+ BSc/BEng programmes and 10+ HNC/D programmes. Together with the academic courses I am also responsible for the CISCO Regional Academy.

As Director of the B.Sc. Computing and HN Computing Portfolios, I have provided academic leadership for both undergraduate programme teams.  The Computing Portfolios comprises approximately 380 undergraduate students enrolled on one of five programmes with approximately eighteen lecturers responsible for modules on the pathways.

Management of this portfolio requires extensive liaison with individuals, portfolio team members and external stakeholders such as employers to ensure the integrity of the portfolio. I have regular meetings with the portfolio management team, comprising an admissions tutor and year tutors, at which I monitor progress of the portfolio and ensure that they have the necessary resources.  As an experienced programme director I provide expertise to help team members perform their portfolio management role effectively. 

I have been employed at University of Wales Trinity Saint David (UWTSD) (formerly Swansea Metropolitan University) for twenty four years. I am the Head of the School of Applied Computing and have been in this post since September 2011. I have previously managed the Higher National Computing Portfolio and the B.Sc. Computing Portfolio (one of the largest within the Faculty of Applied Design and Engineering).

Under my leadership the computing courses in the School of Applied Computing were accredited by the British Computer Society in February 2013.I have been a professional member of the British Computer Society (BCS) since 1993 and hold Chartered IT Professional (CITP) status.

To ensure that my specialist knowledge meets the current and emerging requirements of the IT industry, and hence the employability of my students, I regularly attend continuous professional development (CPD) events organised by the Higher Education Academy (HEA), the BCS, and the Institution of Engineering and Technology (IET). 

The focus of my CPD is specific not only to computing and information systems but also to higher education. I have a PGCE and am committed to maintaining high standards in the quality of my teaching and the teaching of my peers. Consequently, I am a member of a peer review triad in which each member of the triad observes, and is observed by the other members, to gain valuable feedback on the learning and teaching strategies implemented.

To promote good practice in learning and teaching, I have successfully mentored a number of new lecturers that have attended the UWTSD PGCE course and I am currently providing this supporting role to one full time and one part time members of staff.

I am therefore experienced in giving feedback based on formal observation of classroom based learning and teaching.  The mentoring relationship allows me to disseminate to new staff university procedures and protocols that accelerates their induction and helps them perform as effective members of the team.

  • Member of the British Computer Society
  • Member of the Council of Professors and Heads of Computing
  • Member of the BCS in Wales (Universities) Working Group

I am recognised as a University of Wales Ph.D. Director of Studies and have at present four students that I am supervising at this level. My research expertise was used at the University of South Wales where I was part of the supervision team on a Ph.D. project entitled ‘Multi-Agent Classification Systems and Automatic End User Support’.  The student successfully completed his studies in March 2011. This collaboration produced four conference papers and one book chapter.

Modules Taught

Undergraduate:

  • Data Analysis and Database Design
  • Database Management Systems
  • Advanced Database Systems
  • Data Warehousing for Business Intelligence
  • Operating Systems
  • Practical End-user Computing
  • Management of End-User Computing
  • Project
  • Dissertation
  • Visual Programming
  • Data Centric Windows Programming
  • Distributed Enterprise Applications

Postgraduate:

  • Project
  • Data Warehousing and Data Mining

I have a Masters’ degree in Computing and a Ph.D. in the research discipline of End User Computing (entitled ‘The Development and Evaluation of a Methodology to Automate the Classification of End Users of Computerised Information Systems’). 

I am committed to engage with academic research to ensure that my computing and information systems specialist knowledge is at the forefront of the discipline and that the topics I teach are relevant and current.  Consequently, I attend a range of academic conferences to extend my knowledge.

I have been a member of Athens Institute for Education and Research (ATINER) Computer Research and Education Research Units since 2006. In addition, I have been a paper reviewer for both the 10th International Conference on Education, Athens, Greece (2008) and the ACM Symposium on Applied Computing, Software Engineering Track, Santa Fe, 2005. Attendance at conferences also facilitates networking with academics in my area. 

Conference networking has allowed me to find appropriate fellow academics to undertake the role of external examiners on the B.Sc. Computing Portfolio. Networking has also provided me with external examiner posts at London South Bank University (2006 – 2010), University of Bedfordshire (2010 – 2014) the University of Glamorgan (2011 – 2015) and Cardiff University’s School of Life Long Learning (2011-2015).

I am also committed to engage in research; I have co-authored nineteen conference papers, some of which I presented at international conferences, and six book chapters (as detailed in my CV). The themes of my publications relate to software agents, data mining, end-user computing, e-learning and internet ethics.

I have promoted the notion of ‘research’ to other staff within the Schools of Applied Computing and Business setting up the research group Practical Research in Information Systems and Management (PRISM) for the joint development of research papers. PRISM has provided an environment in which colleagues can be mutually research supportive, which enhances productivity and the quality of the research papers produced. 

I describe myself as a ‘people-person’, who finds engagement with academic life satisfying. I have used my personal traits and enthusiasm to create cohesive portfolio course teams, to help in the personal development of colleagues, particularly those new to higher education and lecturing, to support students and to create active links to the world of work. I try to create a supportive working environment in which team members can grow and thrive.  My Head of School and portfolio management have always centred on consensus and persuasion. 

I have excellent listening skills, strive to understand the viewpoint of others and can put forward convincing arguments when appropriate.  Colleagues actively seek my advice and appreciate the considered responses. As well as the mentorship of staff mentioned previously, I have fulfilled a variety of roles including programme director, year tutor, chair of programme management committees, chair of validation events and member of Faculty Board. 

I have been a core team member of numerous validation events within both the Faculty of Applied Design and Engineering, and Faculty of Business and Management. I was a member of the innovative teams that validated the first Higher National Diploma (HND) in Business Information Technology (BIT), the first degree top-up for a B.Sc. in Computing and the first B.Sc. Computing Portfolio. I have successfully led validation teams at the Higher National level for the HND\C BIT and the HND\C Computing Portfolio.  The Masters’ in Computing and Information Systems and Web Management (the first programmes at this level in the then School of Computing) were validated under my leadership.

Book Chapters:

  • Jones K., Pole R., Hole S., Williams J., and Toole T. (2012), ‘Social Networks for Learning: Breaking through the Walled Garden of the VLE', Social Networks: Computational Aspects and Mining (Computer and Communication Networks Series), Springer.
  • Pole R., Hole S., Jones K., (2010) ‘Environmental Data Collection in the Field: A Web Based Solution’ in Sarrafzadeh, M. and Petratos, P. (Eds.) (2010)  Strategic Advantage of Computing Information Systems in Enterprise Management,  pp. 151-168, ATINER: Greece. ISBN: 978-960-6672-93-4
  • Mhereeg M., McPhee D., Hole S. and Thomas N., (2010) ‘Design and Implementation of an Autonomous Classification System Using .NET Windows Service Agent Technology’ in Sarrafzadeh, M. and Petratos, P. (Eds.) (2010)  Strategic Advantage of Computing Information Systems in Enterprise Management,  pp. 201-218, ATINER: Greece. ISBN: 978-960-6672-93-4
  • Hole S., McPhee D., (2006), “Developing a Windows Service Software Agent to Facilitate Automatic Collection of End-User Data.”, “Current Computing Developments in E-Commerce, Security, HCI, DB, Collaborative and Cooperative Systems”, Chapter 3, pp 41-60, ISBN: 960-6672-07-7, Published by ATINER, 2006.
  • Hole S., McPhee D., (2005), “Designing a Software Agent(s) to Categorise End User Computing Personnel with the Prometheus Methodology”, “Computer Science and Information System”, Chapter 14, pp174-192, ISBN: 960-88672-3-1, Published by ATINER, 2005.

Conference Papers:

  • Hole, S., House, C. & Bunting, G. (2013) It’s time to ‘Face’ the truth. Is Facebook’s Survey Monkey a legitimate research and pedagogical tool? Paper presented at Research-Teaching Practice in Wales Conference  organised by The Research-Teaching Nexus Action Set / HEA, 9th and 10th September, Gregynog Hall.
  • House, C., Bunting, G. & Hole, S. (2013) Status quo vadis? An assessment of the relationship between science, education and policy implementation. Paper presented at Research-Teaching Practice in Wales Conference  organised by The Research-Teaching Nexus Action Set / HEA, 9th and 10th September, Gregynog Hall.
  • Pole R., Hole S., Jones K., Williams J., and Toole T. (2010), ‘eDiscovery Learning: An Evaluation of Web 2.0 Technology to Enhance Learning’, Proceedings for the ‘e’Teaching and Learning Workshop 2010, Higher Education Academy Subject Network for Information and Computer Sciences (HEA-ICS), University of Greenwich, London. ISBN 978-0-9559676-4-1
  • Mhereeg M., McPhee D., Hole S., Thomas N., (2010), “Design and Implementation of Autonomous Classification System Using .NET Windows Service Agent Technology”, 6th International Conference on Computer Science and Information Systems, Athens, Greece.
  • Pole R., Williams J., Toole T., Hole S., Jones K., (2010), “eDiscovery Learning: An Evaluation of Web 2.0 Technology to enhance learning”, ’e’ Teaching and Learning Workshop, University of Greenwich, United Kingdom.
  • Pole R., Williams J., Toole T., Hole S., Jones K., (2010), “Discovery Learning With A Social Learning Environment Constructed Using Free, Easy and Effective Web 2.0 Technology”, Plymouth e-Learning Conference – Learning Without Limits, Plymouth, United Kingdom.
  • Hole S., McPhee D., Rees-Evans G., Rees D., (2009), "A Windows Service Software Agent Based Toolset for Classifying Student Programmers", 5th UK Workshop on AI in Education, Cambridge UK.
  • Hole S., McPhee D., Lofink A., (2009), "Mining Spreadsheet Complexity Data to Classify End User Developers, The 5th International Conference on Data Mining, Las Vegas, Nevada, USA.
  • Mhereg M., McPhee D., Hole S., Angel P., (2009), "Automatic Classification and Graphical Representation of Interactive User Activity via a .NET Windows Service Agent Technology", 5th International Conference on Autonomic and Autonomous Systems, Valencia, Spain.
  • Pole R., Hole S., Jones K., (2009), "Innovative Use of Web Based Technology For the Collection, Retrieval and Processing of Environmental Data in the Field", 5th International Conference on Computer Science and Information Systems, Athens, Greece.
  • McPhee D., Hole S., Mhereg M., Angel P., (2009), "Using a Software Multi Agent System to Predict Student Learning Outcomes", Plymouth e-Learning Conference -Boundary Changes: Redefining Learning Spaces, Plymouth, United Kingdom.
  • Hole S., McPhee D., Mhereeg M., (2008), "Developing a Windows Service Based Software Agent to Analyse Spreadsheet Macro and Function Complexity", 4th International Conference on Computer Science and Information Systems, Athens, Greece. Jones K., Hadfield J., Hole S., (2008), "A Critical Analysis of Contemporary Uses of Biometric Technology within the Public Sector", 4th International Conference on Computer Science and Information Systems, Athens, Greece.
  • Hole S., and McPhee D., (2006), "Constructing a Windows Service Based Agent to Facilitate the Automatic Collection of End User Desk-Top Data", IADAT International Conference on Telecommunications and Computer Networks, Portsmouth, UK.
  • Hole S., and McPhee D., (2006), "Building a .NET Software Agent to Facilitate Automatic Collection of End-User Data", 2nd International Conference on Computer Science and Information Systems, Athens, Greece.
  • Hole S., and McPhee D., (2005) "Designing a Software Agent to Categorise End User Computing Personnel", 1st International Conference on Computer Science and Information Systems, Athens, Greece.

Member of the BCS in Wales Committee