All staff, students, postgraduates (research and taught) and associates are entitled to a University email account.

  • Staff email is Microsoft Exchange
  • Student email is Microsoft Office 365

Information about:

  • accessing email from mobile devices
  • account restrictions
  • mailing lists
  • security
  • help and support

Official University communications by email to staff and students are sent to University email accounts.

To avoid missing important messages, you should check your University email account frequently.

The University provides all users with an email address in the form of:

  • name.number@student.uwtsd.ac.uk for students (e.g jbloggs.123456@student.uwtsd.ac.uk)
  • username@uwtsd.ac.uk for staff inc Associates (e.g its-jc@uwtsd.ac.uk)

Staff and Students can access their email account using a web browser by visiting www.outlook.com/uwtsd.ac.uk and entering their email address and password.

We have a range of online PDF and Video guides available to help you make the most of our services.

Student Email - Device Setup Guides                                        

PDF Video
iPhone - Office 365 setup guide                                                              PDF Guide Not Available
iPad - Office 365 setup guide PDF Guide Not Available
Android - Office 365 setup guide PDF Guide Not Available
Windows Phone 7 - Office 365 setup guide PDF Guide Not Available
Blackberry - Office 365 setup guide PDF Guide Not Available
Nokia Symbian - Office 365 setup guide                                      PDF Guide Not Available

 

Student Email - General Guides                                        

PDF Video
Office 365 Full User Guide                                                                      PDF Guide Not Available
Office 365 Login Instructions PDF Guide Not Available
Office 365 Outlook Setup PDF Guide Not Available
Office 365 Email Client Settings PDF Guide Not Available
Office 365 Sky Drive Guide                         PDF Guide Not Available

 

Staff Email - Device Setup Guides                                               

PDF Video
iPhone - Exchange Email Setup Guide PDF Guide Not Available
iPad - Exchange Email Setup Guide                                                        PDF Guide Not Available

 

Staff Email - General Guides                                                          

PDF Video
MS Outlook 2010 Quick reference guide                                                     PDF Guide Not Available 
MS Outlook 2010 - Adding an additional mailbox N/A Video Guide
Setting your Out of Office reference guide PDF Guide Not Available

Student email accounts have the following limits:

  • 50GB limit on mailbox size
  • 1TB OneDrive Business account
  • 25MB single email size limit

Messages over 25MB cannot be transmitted to or from Student email accounts.

Staff email accounts have the following limits:

  • 2GB (max) limit on mailbox size
  • 20MB single email size limit

Messages over 20MB cannot be transmitted to or from University Staff email accounts.

Information Technology & Systems manage the central lists which are called Distribution lists. These can be setup to enable messages to be sent to large groups of people.

  • Distribution lists
    • Can only contain University email addresses
    • Can be restricted for use by specific groups of users
    • More efficient when sending internal messages

To be able to send messages to large groups of people (including All Staff, All Students etc) you must have the correct permissions. These can only be obtained by getting your Head of Department/School to contact Marketing for approval. If approved Marketing will then log a service desk call to request access to the distribution lists. Information Technology & Systems will refuse any direct requests.

Measures have been put in place to prevent spam and viruses being delivered to your email account. Email filtering service scans email entering the University network for spam, phishing and viruses before being delivered to your mailbox. We recommend you familiarise yourself with the risk of phishing attacks to help protect your email account.

If you have any problems with using the email system, you should report them to the Service Desk on 01792 481 134 (ext 4134 internally)

Staff training on how to use the University email system can be made available, for further details please see the Training pages