Working in close partnership with the Staff Development Officer the ICT Training section provides information, advice and training on a wide range of software tools and technologies available to University staff.

Training is provided in planned events and ad hoc as required whether in a classroom setting or one to one as appropriate and as needs demand.

Classroom events are in the format of a presentation and exercises undertaken by users on classroom PC computers. New lesson plans and materials are constantly in development keeping pace with software releases and staff requirements.

  • On site and provided at varied times increasing accessibility
  • Provided by in house staff ensuring continuity and confidence in service
  • Flexible to meet ongoing training needs matching systems development or adoption of new software.
  • Trainer provides ongoing support to trainees following events
  • Training offered at beginner, intermediate and advanced level for most software applications
  • Events advertised through distributed emails to all staff and partner institutions
  • Effective administration provides reports on staff development for HR
  • Post event feedback is collected encouraging further development

Training is supported by optional assessment and certification.