Last updated 07 April 2022


Please check this website regularly to keep up to date with latest advice. 

For staff related queries not covered by these FAQs please speak to your line manager or email Cyfathrebu-Communications@uwtsd.ac.uk

Student related queries should be directed to the Hwb hwb@uwtsd.ac.uk


Current Guidance

Current Guidance

Detailed information and guidance relating to the current situation can be found on the Welsh Government website. Covid-19 advice for England can be found on the Westminster Government website.

Where can I find the latest information and advice on Covid19?

You can continue to check the following websites for the latest updates and guidance:


Working on Campus

What do I do if a student informs me that they have developed symptoms or are a close contact of a positive case?

If a student informs you that they have developed symptoms of COVID-19, or are a close contact of a positive case, if they live in Wales, please ask them to follow the guidance from the Welsh government, or, if they live in England, to follow the guidance from the government in Westminster.

If they live in Wales, and are required to self-isolate, they should also be reminded that they need to complete the student self-isolation form. Following this, further advice will be issued to them.

Please email covid-19@uwtsd.ac.uk to advise us of this case/situation.

What can I do to keep myself and others safe when working on campus?

A number of safety measures have been implemented on campus during the pandemic and the University will continue to adopt a risk-assessed approach to ensure a safe working environment.

We would ask members of our community to continue to observe the following guidelines when working on campus:

  • lateral flow (LFT) testing is advised for everyone on site with free LFT kits available from receptions.
  • make use of the sanitation stations on campus and wash your hands on a regular basis
  • use the Staff Self Isolating Form to tell us if you are advised to stay at home.

We encourage anyone who is eligible to take up the offer of vaccination or booster to do so. 

Will the University require me to continue to wear a face covering?

Staff and students are not required towear face coverings in indoor spaces on campus, including teaching and learning spaces.

Face coverings are available at receptions should you require one.

What testing arrangements are in place when I’m working on campus?

The University is encouraging staff and students to carry out lateral flow tests, which are being offered by the University and may be collected as set our below. Further guidance on lateral flow testing is available from the Welsh Government website and UK Government website

UWTSD staff are now able to collect Coronavirus home test kits from Monday to Friday between 9am and 2pm from the following sites:

  • Lampeter – Canterbury Reception
  • Carmarthen – Dewi Reception
  • Swansea – All main receptions
  • Cardiff – Registry
  • Centre for Advanced Welsh and Celtic Studies
  • London and Birmingham receptions

Symptomatic testing and self-isolation 

I have developed symptoms or tested positive for Coronavirus, what should I do?

If this is when you are away from University premises you should:

  • Not come to the University
  • Follow the guidance from the Welsh Government if you live in Wales, or the guidance from the government at Westminster if you live in England. 
  • If you are advised to stay at home then please use the Staff Self-Isolating Form to report your self-isolation and notify your line manager

If you develop any of the Coronavirus symptoms or test positive whilst at the University, however mild, you should:

  • Apply a face covering and return home
  • Follow the guidance from the Welsh Government if you live in Wales, or the guidance from the government at Westminster if you live in England. 
  • Should you are advised to stay at home then please use the Staff Self-Isolating Formto report your self-isolation and notify your line manager

If you remain well enough, and are able to work remotely, you may do so for the duration of your stay at home period. If you become unwell and are too unwell to continue to work, you should inform your manager that you are unwell and normal sickness absence procedures will apply. If you test positive for Coronavirus during this period you should notify your line manager and update the Staff Self-Isolating Form.

When can I return to work on campus after receiving a positive test for Coronavirus?

Follow the guidance from the Welsh Government if you live in Wales, or the guidance from the government at Westminster if you live in England. 

If you are advised to stay at home then please use the Staff Self-Isolating Form to report your self-isolation and notify your line manager. You should keep in regular contact with your line manager to keep them updated of your health status. Your line manager will hold a return to work discussion with you to check that you are well enough to return to your duties and whether you require any further support. 

What is the definition of a close contact?

Close contacts are defined in the government guidance as:

  • face-to-face contact including being coughed on or having a conversation within one metre
  • skin-to-skin physical contact for any length of time
  • contact within one metre for one minute or longer without face-to-face contact
  • contact within two metres of someone for more than 15 minutes (as a one-off contact, or added up together over one day)
  • travelled in the same vehicle or a plane
  • anyone living in a household with a positive COVID LFT or PCR test

You can review the guidance from the Welsh Government if you live in Wales, or the guidance from the government at Westminster if you live in England. 

What should I do if someone I live with has symptoms or tests positive for Covid-19?

If you are a close contact of someone who tests positive, self-isolation and testing requirements will depend on:

  • your vaccination status
  • your age
  • your occupation
  • where you live

Follow the guidance from the Welsh Government if you live in Wales, or the guidance from the government at Westminster if you live in England. 

If you areadvised to stay at home then please use the Staff Self-Isolating Form to report your self-isolation and notify your line manager. If you remain well enough, and are able to work remotely, you may do so for the duration of the isolation period. If you become unwell and are too unwell to continue to work, you should inform your manager that you are unwell and the normal sickness absence procedures will apply. If you test positive for Coronavirus during this period you should notify your line manager and update the Staff Self-Isolating Form.


Hybrid Working

What support is be available to me when I work remotely?

Please refer to the University’s temporary working from home policy published on MyDay in PDF format. 

Our Information Technology & Systems (IT&S) team have produced a dedicated site containing relevant information regarding accessing IT Services whilst working from home.

Staff can access resources to support hybrid working at the University’s online self-development toolkit MyMentor:

How do I access UWTSD IT Services off campus?

IT&S have provided further information and guidance on working from home on their dedicated site. This provides information for you on how to obtain access to key IT systems you need to work from home.

If you need any further advice or support please visit the IT Service Desk pages for contact information, or visit the Information Technology and Systems homepage for more general information on what services are available. 

Health & Safety tips for working from home

Health and Safety guidance and information, including instructions on how to correctly set up a home workstation, can be read on the Display Screen Equipment page on SharePoint. 

General Data Protection Regulation (GDPR) and working from home.

Introduction

In these difficult times, remote working is the recommendation however it presents both significant benefits but also potential risks.  Whilst staff may have remote access to information held on secure campus servers, this is without the physical protections available on site and the protections provided afforded to the network by firewalls and access controls.  There is also a much greater risk of unauthorised access to, and loss or destruction of, data whilst working in this way.

Does the General Data Protection Regulation (GDPR) apply if I am working from home?

Yes, if you are processing any identifiable personal data of any living individual as part of your directed duties then this must be done is accordance with GDPR, this includes paper based data.

What should I do when I am working from home?

When working from home you must ensure that that your computer is properly protected with the latest anti-virus and anti-malware software installed.  Do not write down your Username and Password so that they are easier to remember. 

Do not to leave the screen on when you are no longer using the computer as this could allow sensitive data to be seen by others.  Where possible you should use a secure connection such as a Direct Access, VPN or Citrix (if provided) to access and save files. 

When you have finished working make sure that you fully close down all applications that you have been using, especially the secure connection that you might have previously established.

Where should I work from when I am working from home?

You should ensure that you maintain a similar level of privacy whilst working from home to that which you would when working in your own work space.  You should ensure that your screen is not visible to anyone else at all times where possible. 

I need to send a file which contains personal data to another member of staff, what should I do?

Rather than sending the data file it would be better to use an application such as Microsoft OneDrive or Teams to provide access to the file in-situ.  If you cannot do this, do not send the data file to a personal email address as this would be considered a data breach and ensure that the file is encrypted before it is sent. 

What should I do if I receive an email that includes an attachment which includes Personal Data?

Before opening any file you must be certain that it has been sent from a genuine source.  Special care should be taken to ensure that when the data is no longer required it is deleted from your local device.  This includes any files that have been saved automatically as part of the download process.

I suspect a Data Breach has occurred whilst I have been working from home, what should I do?

If you suspect a data breach has occurred whilst you are working from home you should report the suspected data breach to your Data Protection Officer.   The suspected data breach will then be investigated and you are likely to be contacted again during the investigation for further information.