Last updated 13 July 2021


Your health, safety and wellbeing remains a top priority for us as we increase our staff presence on campus over the coming weeks and months. We appreciate you may have questions and we regularly update these Frequently Asked Questions in line with the latest Welsh and UK Government guidance. We are monitoring the situation and will continue to update the information accordingly.  Please check this website regularly to keep up to date with latest advice. 

For staff related queries not covered by these FAQs please speak to your line manager or email Cyfathrebu-Communications@uwtsd.ac.uk

Student related queries should be directed to the Hwb hwb@uwtsd.ac.uk


Current Restrictions

Current Restrictions

Detailed information and guidance relating to the current restrictions can be found on the Welsh Government website here. Advice for England can be found on the Westminster Government website here.


Returning to Work on Campus

How is the return of staff to working on campus being managed?

Our transition period has commenced, and staff are beginning to return to work on-campus, albeit at a reduced capacity and frequency, and in line with government guidance.

Managers are currently facilitating the return of staff during the quieter summer months and supporting them to re-adjust to working again on-campus and opening our facilities in an appropriate and careful manner.   The purpose of the transition period is to allow staff to return in a safe and structured way and not to undermine the lessons we have learned over the last year on how our future working practises might be structured. This means that by September you will have had an opportunity to reacquaint yourself with working on-campus and time to adjust, and test out new ways of working whilst our campuses are not so busy. We want to take the best of the Covid context and build upon this to inform how we work together to continue to deliver an excellent student experience.

From September, we will evolve new ways of working in a hybrid model within the context of UWTSD, providing greater flexibility to work from home, where appropriate, whilst still ensuring that the campus-based community activity, which is central to the collegium, can continue to thrive

Your safety and wellbeing have always been our priority in managing the effects of the pandemic and the University will continue to provide you with as much information as possible, including the comprehensive measures we have in place to safeguard our community.

What measures have been put in place to make working on campus safe and what is expected of me as a member of staff?

Your health, safety and wellbeing remains a top priority for us as we increase our staff presence over the coming weeks and months. The University has carried out risk assessments to ensure the safety and wellbeing of staff and students and has put in place a range of measures and controls to ensure a safe working and learning environment.  You will be required to follow these important safety measures even if you have received a negative test or have been vaccinated.

These include measures to support vulnerable staff and students, physical distancing, enhanced hygiene and cleaning, for example:

  • increased signage across our campuses reminding you of social distancing requirements
  • markers on the floor, inside and outside
  • a one-way system and wherever possible, there will be one way in and one way out of our buildings
  • limiting seating and numbers of people who can be in certain rooms and spaces

Staff should undertake the short Return to Campus module here, before accessing campus for the first time, as this contains helpful information regarding the safety measures in place, what to expect when you arrive on campus, and what is expected of you as a member of staff accessing the different areas on campus.

Will the University be issuing face coverings and other protective equipment?

Yes, you will be able to collect a single branded face covering from your nearest reception. The face covering is not PPE, but for general everyday use. PPE is available in certain circumstances where deemed necessary and will be considered as part of activity Risk Assessments where appropriate and in conjunction with the Health and Safety Unit.

You will also be able to collect your ‘Kontact Key’ which will enable you to open doors, use pin pads and cash points without the need to use your hands. These will also be available to collect via your nearest reception so please ensure you have your Staff or Student ID ready when you collect.

You should also ensure you read the Face Covering Policy below prior to returning to site.

 

Do I need to wear a face covering when working on campus?

The University requires that face coverings are used by staff, students and visitors in indoor public spaces (e.g. corridors, communal areas and libraries), teaching spaces and in outdoor spaces where social distancing is difficult. In addition, for those programmes of study which include a practical element the University has, where appropriate, undertaken a review of risk assessments and as necessary, introduced additional measures such as enhanced social distancing requirements.

If you are working on campus, wearing a face covering, washing your hands and keeping a safe distance are the most effective actions you can take to stay safe.

What is the University’s policy on use of face coverings?

The University requires that face coverings are used by staff, students and visitors in indoor public spaces (e.g. corridors, communal areas and libraries), teaching spaces and in outdoor spaces where social distancing is difficult.

The University’s position as outlined above is in line with Welsh Government and Public Health guidance. The University closely monitors this guidance and this policy may change further in the future.

Based on risk, the University may also require that face coverings are mandatory in additional contexts or locations e.g. where there is closer interaction between people) Staff and students will be informed about when and where this is the case.

Please note:

  • Those with medical conditions for whom the wearing of face coverings will cause difficulty are exempt. You may want to print an exemption card or download such a card on your phone (https://www.blf.org.uk/support-for-you/coronavirus/what-should-people-with-a-lung-condition-do-now/face-coverings)
    The University is aware that face coverings cause difficulties for students with certain disabilities.  The University has worked on a range of measures in line with sector advice to maintain an inclusive learning and teaching environment for those students.
  • All students and members of staff are asked to be considerate towards everyone in our community
  • Face coverings are regarded as an additional precautionary measure in addition to adherence to current guidelines with regard to social distancing and sanitisation. Face coverings are not PPE.

For advice on how to wear a face covering, please see https://www.gov.uk/government/publications/face-coverings-when-to-wear-one-and-how-to-make-your-own/face-coverings-when-to-wear-one-and-how-to-make-your-own

Do I still need to register my attendance on campus in advance?

Yes for the short term. Please continue to register your attendance on campus in advance using the ‘register your attendance on campus’ form here.  We will advise you when this registration procedure is no longer required.

You will also need to work with your line manager regarding the arrangements for your safe return to working on campus.

How do I check-in to the NHS app when I arrive on campus?

The University has registered our buildings to enable those who have downloaded the NHS COVID-19 App to check-in when on campus. If you have access to the NHS app you should continue using both the University register and the NHS app as this will enable us to ensure that accurate and timely information is available immediately. When on campus please check-in using the QR codes displayed. The app allows you to record when you visit a venue by “checking-in” when you arrive, using the venue’s QR code. It records the time you spend at the venue without recording any personal information. You will receive an alert, if you have recently visited a venue where you have come into contact with Coronavirus.

Find out more about the NHS app, information about what it does and how it protects your privacy here: https://gov.wales/nhs-covid-19-app 

What testing arrangements are in place when I’m working on campus?

Testing

The University is strongly encouraging staff and students to carry out regular Lateral Flow tests, which are being offered by the University and may be collected as set our below.  Further guidance on lateral flow testing is available from the Welsh Government here.

The purpose of voluntary testing is to reduce the risk of anyone who is asymptomatic but carrying the virus, unintentionally infecting other staff members and students.

UWTSD staff are now able to collect Coronavirus home test kits from Monday to Friday between, 9am and 2pm from the following sites:

  • Lampeter – Canterbury Reception
  • Carmarthen – Dewi Reception
  • Swansea – IQ and Dynefor Reception
  • Cardiff – Registry
  • Centre for Advanced Welsh and Celtic Studies

**There is no need to book a slot to collect the home test kits

Colleagues in London and Birmingham should make use of local community testing facilities.

These tests are only if you are NOT showing any Covid-19 symptoms. If you test positive or develop symptoms, however mild, you must follow the government self-isolation guidance here (for people living in Wales) and here (for people living in England). You should arrange to have a NHS test to see if you have COVID19.

Please let us know if you test positive using the online Staff Self-Isolating Form, so that we can offer support and further advice. You should also notify your line manager immediately and keep them updated of your health status, including your test outcome.

What safety measures are in place in place for campus buildings, work / communal spaces and teaching rooms?

Buildings and work spaces

All buildings have a one-way system to manage the foot traffic throughout. You should follow these to and from your destination and only visit the spaces that you need to for essential business purposes. You can find your one-way system through this link to help you plan your way through the buildings before you arrive.

All office spaces have been assigned a maximum capacity. The unit manager has ensured that there is a rota system in place to ensure we comply with COVID safe workplace standards, so please ensure you only attend the office as arranged with your manager.

Your cleaning and site operative team will ensure spaces are deep cleaned through misting as required. They do this wearing full PPE using chemicals that ensure your safety. You should not enter a space if it is being cleaned and you must only use a teaching space that you know has been booked for you or if it is your allocated office.

The team will also ensure all high touch points are disinfected throughout the day and all WCs are cleaned. You should still maintain your own personal hand hygiene and avoid touching your face in between hand washing.

There are sanitisers on at least every entrance and exit and all rooms will have biodegradable surface wipes so you can keep your equipment and work space clean through the day.

Any shared spaces, such as IT Suites or open PC areas have been socially distanced and there is signage ensuring users wipe items down before and after use. This includes the communal printers and shredders.

Personal hygiene

Staff are responsible for their own personal hygiene. There will be sanitisation stations at the entrance/exit of every building which staff should use upon arrival and leaving. We would recommend staff regularly wash their hands during the day. This will also give staff a break from their computer monitor. The guidance states that washing hands with soap and water is more effective, so don’t solely rely on the hand sanitiser stations. Please also report any empty dispensers as soon as possible, we are expecting high level use and the team will obviously check these regularly, however, we may need your support to help monitor these throughout the day. You can report this and any other issue to operations@uwtsd.ac.uk or by calling 0300 323 0313.

Teaching spaces

All classrooms and communal spaces have been socially distanced to 2m and if there is no mechanical ventilation, windows are to be kept open. You may wish to check this so you know to wear warm clothing and inform your students to do the same. Your Principal Administration Officer has access to information regarding the ventilation arrangements and new capacities of each room. It is important that you only use your booked classroom for the time allocated as the complex cleaning and access plan relies on this.

You will be required to complete the register of students and note any additional staff in attendance as this is vital in our ability to track and trace cases, keep our campuses safe, and ensure the right students and staff are informed if there is a potential case reported. We have a great support system for students and staff who need to isolate, but can only offer this properly with your support.

Toilets/kitchens/lifts

All toilet rooms have been assessed and social distancing measures have been applied. There will be no use hand driers in the toilets. Paper towel dispensers are installed in every toilet, and paper towels can be used to open doors and minimise contact with surfaces. The number of people allowed in the toilet at any one time is dictated by the number of cubicles.

There should only be one person using a lift at any time and a ‘maximum room capacity’ will be placed outside all kitchens, staff will need to wait if by entering they exceed this limit. There is signage on site to remind all building users of this.

In kitchens, ensure you only use your crockery and cutlery and clean and store it properly after use. There are cleaning products available for your use and you should ensure you maintain excellent hand hygiene and avoid touching your face when using equipment (such as kettles and microwaves) that may be shared by others.

Emergency procedures

We will continue to test the fire alarms each week. In the event of an alarm lasting more than 15 seconds staff must evacuate to their assembly point for their building. All staff are responsible for familiarising themselves with their nearest fire exits and where the assembly point is for the building they work in.

Additional guidance and the provision of additional PPE will be provided for First Aiders to administer First Aid whilst following COVID-19 controls.

Use of photocopiers and printers

The printing facilities are available for use, and again these are accessible to many. There are alcohol wipes near every printing station and you should use these before and after use. You should also ensure that you sanitise or wash your hands after using them.

Will there be any catering facilities available on campus?

Please refer to the catering website here for up-to-date information on the catering facilities available at each of our campuses. The catering team will be ready to serve you through the Blasus App, which is available to download from your Google Play and Apple App Store. Payments will be by card payment only and if using the Blasus App, online payment will complete your order. Staff can get a discount by entering STAFF10 in the discount code section.

Everyone must follow the guidelines whilst using any of our outlets. This includes the one-way systems in place and hand sanitising before entering the area and leaving the area. There is a system in place all customers must follow to support the NHS Test, Trace, Protect system and it is one of the many things we have to do in order to comply with guidelines. We will be taking all customer contact details when you visit any of our catering outlets and this is in line with Welsh Government requirements.

I’ve been vaccinated, do I still need to adhere to ‘Covid rules’ and safety measures when working on campus?

Even if you have been vaccinated, you may still be able to transmit the virus on to others who have not yet been vaccinated. It is therefore essential that you continue to follow the rules to keep yourself and others safe.

Please continue to:

  • keep social contacts to a minimum
  • keep social distancing
  • wash your hands regularly
  • wear your face covering where required
  • self-isolate if you have COVID-19 symptoms
  • self-isolate if you have been identified as a contact by Test, Trace, Protect
  • report your symptoms or requirement to self-isolate to the University using the Staff Self Isolating Form.
  • follow the rules and regulations
If I’ve had the vaccine, do I still need to get regularly tested for Covid-19 if I’m working on campus?

Yes, even when you’ve been vaccinated you could still pass Covid on to others, so it’s important that staff working on campus continue to get regularly tested.

What should I do if I test positive for Covid or start to feel unwell when working on campus?

If you test positive or develop any of the Coronavirus symptoms whilst at the University, however mild, you must:

  • Apply a face covering and return home without delay. 
  • Ensure you follow the relevant government guidance and social distance from others. Self-Isolation guidance is available here(for people living in Wales) and here (for people living in England).
  • Use the Staff Self-Isolating Form to report details of your self-isolation and notify your line manager immediately
  • Apply for a test herefor people living in Wales and here for people living in England.

If you remain well enough, and are able to work remotely, you may do so for the duration of the isolation period. If you become unwell and are too unwell to continue to work, you should inform your manager that you are unwell and normal sickness absence procedures will apply. If you test positive for Coronavirus during this period you should notify your line manager and update the Staff Self-Isolating Form.

What do I do if I am concerned about working on campus?

Your safety has to come first throughout this period, and you need to feel comfortable that you are able to raise any individual issues or concerns through your engagement and dialogue with your line manager. The approach will be different for each unit and subject to the available space and the risk assessment. We will take a reasonable and measured view that is appropriate in all the circumstances whilst ensuring equity in our approach and also ensuring that the University continues to deliver for our community. 

The online ‘Returning to Campus’ module, which you need to complete before you return to working on campus, provides helpful information for staff and students on all of the Covid safety measures in place and what you can do to help keep yourself and others safe. You may view the module here.


Working from Home

What support is be available to me as I continue to work remotely?

Please refer to the University’s temporary working from home policy published on MyDay accessed here.

Our Information Technology & Systems (IT&S) team have produced a dedicated site containing relevant information regarding accessing IT Services whilst working from home.

Staff can access a range of online training and learning resources via the Staff Development Hub here, including access to LinkedIn Learning and MyMentor (an online self-development toolkit)

How do I access UWTSD IT Services off campus?

IT&S have provided further information and guidance on working from home on their dedicated site. This provides information for you on how to obtain access to key IT systems you need to work from home.

If you need any further advice or support please visit the IT Service Desk pages for contact information, or visit https://www.uwtsd.ac.uk/its/ for more general information on the IT Services offered.

Health & Safety tips for working from home

For information on Health and Safety tips whilst working from home see here

General Data Protection Regulation (GDPR) and working from home.

Introduction

In these difficult times, remote working is the recommendation however it presents both significant benefits but also potential risks.  Whilst staff may have remote access to information held on secure campus servers, this is without the physical protections available on site and the protections provided afforded to the network by firewalls and access controls.  There is also a much greater risk of unauthorised access to, and loss or destruction of, data whilst working in this way.

Does the General Data Protection Regulation (GDPR) apply if I am working from home?

Yes, if you are processing any identifiable personal data of any living individual as part of your directed duties then this must be done is accordance with GDPR, this includes paper based data.

What should I do when I am working from home?

When working from home you must ensure that that your computer is properly protected with the latest anti-virus and anti-malware software installed.  Do not write down your Username and Password so that they are easier to remember. 

Do not to leave the screen on when you are no longer using the computer as this could allow sensitive data to be seen by others.  Where possible you should use a secure connection such as a Direct Access, VPN or Citrix (if provided) to access and save files. 

When you have finished working make sure that you fully close down all applications that you have been using, especially the secure connection that you might have previously established.

Where should I work from when I am working from home?

You should ensure that you maintain a similar level of privacy whilst working from home to that which you would when working in your own work space.  You should ensure that your screen is not visible to anyone else at all times where possible. 

I need to send a file which contains personal data to another member of staff, what should I do?

Rather than sending the data file it would be better to use an application such as Microsoft OneDrive or Teams to provide access to the file in-situ.  If you cannot do this, do not send the data file to a personal email address as this would be considered a data breach and ensure that the file is encrypted before it is sent. 

What should I do if I receive an email that includes an attachment which includes Personal Data?

Before opening any file you must be certain that it has been sent from a genuine source.  Special care should be taken to ensure that when the data is no longer required it is deleted from your local device.  This includes any files that have been saved automatically as part of the download process.

I suspect a Data Breach has occurred whilst I have been working from home, what should I do?

If you suspect a data breach has occurred whilst you are working from home you should report the suspected data breach to your Data Protection Officer.   The suspected data breach will then be investigated and you are likely to be contacted again during the investigation for further information. 


Symptomatic testing and self-isolation 

I have developed symptoms of Coronavirus, what should I do?

If this is when you are away from University premises you must:

  • NOT come to the University or go to a GP surgery, pharmacy or hospital.
  • Follow self-isolation guidance from government here for people living in Wales, and herefor people living in England.
  • Use the Staff Self-Isolating Form to report details of your self-isolation and inform your line manager
  • Apply for a test here for people living in Wales and herefor people living in England.

If you develop any of the Coronavirus symptoms whilst at the University, however mild, you must:

  • Apply a face covering and return home without delay. 
  • Ensure you follow the relevant government guidance and social distance from others. Self-Isolation guidance is available here(for people living in Wales) and here (for people living in England).
  • Use the Staff Self-Isolating Form to report details of your self-isolation and notify your line manager immediately
  • Apply for a test herefor people living in Wales and here for people living in England.

If you remain well enough, and are able to work remotely, you may do so for the duration of the isolation period. If you become unwell and are too unwell to continue to work, you should inform your manager that you are unwell and normal sickness absence procedures will apply. If you test positive for Coronavirus during this period you should notify your line manager and update the Staff Self-Isolating Form.

If I display symptoms, how long must I stay off work?

If you have symptoms of COVID19, however mild, you must self-isolate at home for at least 10 days from when your symptoms started. You should arrange to have a test to see if you have COVID19. You must follow the government self-isolation guidance here (for people living in Wales) and here (for people living in England). You should notify your line manager immediately that you have symptoms and keep in regular contact with them during the self-isolation period to keep them updated of your health status, including your test outcome.  

If you remain well enough, and are able to work remotely, you may do so for the duration of the isolation period. If you become unwell and are too unwell to continue to work, you should inform your manager that you are unwell and normal sickness absence procedures will apply. If you test positive for Coronavirus during this period you should notify your line manager and update the Staff Self-Isolating Form.

If I test negative for Coronavirus, when can I return to work?

You should update the Staff Self-Isolating Form of your negative test result and inform your line manager as soon as you get the result, and if you are required to work on University premises you may return as soon as you feel well enough.

I have tested positive for Coronavirus, what should I do next?

You must:

  • Use the Staff Self-Isolating Form to report details of your positive test result and self-isolation and notify your line manager immediately
  • Keep your line manager updated of your health status
  • Follow self-isolation guidance from government here for people living in Wales, and herefor people living in England.

Your line manager will then contact you to discuss your recent movements and any interactions you’ve had with others on campus, including the date you became symptomatic and the date you were last on campus (if appropriate).  This will inform the University’s procedures as well as the Test, Trace, Protect process and means swift and appropriate action can be taken to protect others.

The Test, Trace and Protect team will also contact you to establish this information and will then contact directly your close contacts (at home and work) to provide self-isolation advice. Visit Test, Trace, Protect: your questions for more information (for people living in Wales) and Test and Trace: how it works (for people living in England).

If you remain well enough, and are able to work remotely, you may do so for the duration of the isolation period. If you become unwell and are too unwell to continue to work, you should inform your manager that you are unwell and the normal sickness absence procedures will apply.

When can I return to work on campus after receiving a positive test for Coronavirus?

You must follow the government self-isolation guidance here (for people living in Wales) and here (for people living in England). If you have had a positive test, then you must stay at home for at least 10 days. After the end of your self-isolation period you can return to your normal routine if you do not have symptoms other than cough or loss of sense of smell or taste. If you still have a high temperature, keep self-isolating until your temperature returns to normal and seek medical advice.

After 10 days if you just have a cough or change to or loss of smell or taste you do not need to continue to self-isolate. This is because a cough or change to or loss of smell or taste can last for several weeks once the infection has gone. The 10 day period starts from the day when you first became ill.

You should keep in regular contact with your line manager during the self-isolation period to keep them updated of your health status. Your line manager will hold a return to work discussion with you to check that you are well enough to return to your duties and whether you require any further support. When you return to work on campus, to protect yourself and others, you should ensure that you continue to follow all hygiene and social distancing guidelines, including the wearing of face coverings. This will help to ensure that we continue to protect others within our learning community by minimising the risk of infection being passed on. Public health guidance suggests that if you have tested positive for COVID19, you will probably have developed some immunity to the disease. But it cannot be guaranteed that will happen in all cases, nor exactly for how long that will last.

What do I do if I am contacted by the Test, Trace, Protect Team or I was in close contact with someone who has symptoms or a positive test for Coronavirus?

You should use the Staff Self-Isolating Form to report your self-isolation and notify your line manager. If you remain well enough, and are able to work remotely, you may do so for the duration of the isolation period. If you become unwell and are too unwell to continue to work, you should inform your manager that you are unwell and the normal sickness absence procedures will apply. If you test positive for Coronavirus during this period you should notify your line manager and update the Staff Self-Isolating Form. For more information, visit Test, Trace, Protect: your questions (people living in Wales) and Test and Trace: how it works (people living in England).


Health and Safety 

Will the University be carrying out fire drills given Coronavirus social distancing requirements?

The University’s obligations to have sufficient Fire Safety controls remain in place. As such the University will continue to carry out planned Fire Drills to ensure effective evacuations can take place in the event of an emergency. During an evacuation people are not required to follow social distancing requirements and stay 2m apart as this may impact the speed at which the evacuation can be successfully achieved. Once persons have evacuated to the outside it is expected that persons will try and maintain 2m social distancing in moving to and congregating at the fire assembly point. When persons are permitted to re-enter the building this will be on a staggered basis to support social distancing requirements. The University requests all staff and students positively support Fire Drills by evacuating the building calmly and effectively. Further information can be found here.

What should I do if I hear a fire alarm sound?

The University will continue to test the Fire Alarms weekly in each of our buildings where it will sound for approximately 15 seconds before stopping.

In the unlikely event of the Fire Alarm sounding for more than 15 seconds DO NOT presume it is a planned fire drill or a false alarm. It may be a real emergency so ensure you:

  • Leave the building by the nearest available escape route
  • Do not delay your escape but if you can, turn off equipment / close doors and windows as you leave.
  • During a building evacuation people are not required to follow social distancing requirements and stay 2m apart as this may impact the speed at which the evacuation can be successfully achieved. Once persons have evacuated to the outside it is expected that persons will try and maintain 2m social distancing in moving to and congregating at the fire assembly point. When persons are permitted to re-enter the building this will be on a staggered basis to support social distancing requirements.
  • Go to the building fire assembly point and await further instruction. Details of University building fire assembly points can be found here.
  • Do not re-enter the building until told to do so by one of the University Operations team or the Fire Service.

The University requests all staff and students positively respond to Fire Alarms by evacuating the building calmly and effectively.

Can First Aid be safely administered given Coronavirus risks?

The University’s obligations to have suitable First Aid provision remains in place. Given Coronavirus risks, however, the administering of First Aid will require a different approach. The University has considered this and will provide additional information and suitable PPE for First Aiders. Where local First Aid is deemed insufficient the University will ensure paramedic assistance is always sought.


General Information

Where can I find the latest information and advice on Covid19?

This is an evolving situation and staff and students are asked to continue to visit and regularly check the following websites for the latest updates and guidance:

What is Coronavirus?

Coronavirus disease (COVID-19) is an infectious disease caused by a newly discovered coronavirus. Most people infected with the COVID-19 virus will experience mild to moderate respiratory illness and recover without requiring special treatment. Older people, and those with underlying medical problems like cardiovascular disease, diabetes, chronic respiratory disease, and cancer are more susceptible to developing serious illness. There is also emerging evidence that people from some ethnic minorities may be at greater risk of infection.

What symptoms are associated with Coronavirus?

The main symptoms of Covid19 are:

  • a high temperature: this means you feel hot to touch on your chest or back (you do not need to measure your temperature)
  • a new, continuous cough: this means coughing a lot for more than an hour, or 3 or more coughing episodes in 24 hours (if you usually have a cough, it may be worse than usual)
  • a loss or change to your sense of smell or taste: this means you've noticed you cannot smell or taste anything, or things smell or taste different to normal

The COVID-19 online symptom checker (or NHS 111) can tell you if you need medical help.

If you have at least one of the symptoms listed above you should apply for a Coronavirus test.

How does the Coronavirus test work?

Before requesting a Coronavirus test you must have at least one of the symptoms associated with Coronavirus. The test is only effective for those who are experiencing coronavirus symptoms and needs to be taken in the first 5 days of having symptoms. It only checks if you have coronavirus right now and not if you have already had the virus.

What is the Test Trace Protect system?

This is the Welsh and UK Government’s approach to testing and contact tracing. It works by:

  • testing those people who have Coronavirus symptoms, asking them to self-isolate
  • tracing those individuals who have been in close contact with the person who has tested positive
  • providing advice and guidance to vulnerable people or those at greater risk
  • ensuring that individuals can get back to work, study and their normal routines as soon as possible.

For more information, visit:

Test, Trace, Protect: your questions (for people living in Wales)

Test and Trace: how it works (for people living in England)

What is the new Coronavirus variant and why is it an issue?

It is normal for viruses to mutate, and the new variant of Coronavirus that is now circulating in the UK is as a result of such a mutation. Experts are concerned about the impact of this particular variant because of how common it is, and how fast it spreads. For more information, please review the NHS Wales Covid-19 variant FAQs here.