Lecturer advising student

The University has a well-established, professional Counselling Service.

All our Counsellors work in accordance with the Ethical Framework of the British Association for Counselling and Psychotherapy.

UWTSD was ranked #1 out of 45 institutions for 'Counselling' in the autumn 2016 Student Barometer.

There is a high level of confidentiality which is explained in the initial session, and outlined in both the Service’s Confidentiality Statement and the companion document entitled the counselling service contract.

The Counsellors endeavour to create a welcoming environment and to listen in a non-judgemental way to enable you to talk about your feelings and experiences. It is a collaborative process concentrating on what is important to you. Counselling goes at your pace and according to your needs.

On the Carmarthen and Lampeter campuses, counselling is available in both Welsh and English.

Counsellors provide the following: 

  • Individual counselling sessions
  • Presentations to new students and to new staff during induction
  • Information on a variety of topics
  • Delivery of staff development sessions as required
  • Referral, as appropriate, to colleagues in the University and to external agencies       
  • A consultative role for staff
  • Occasional sessions to student groups
  • Mentoring and supervision as required
  • Contribution to University policies
  • Effective liaison with the Mental Health Advisers, the Students’ Union, the Chaplaincy and the International Office   

Counselling Service Appointments

Carmarthen, Swansea, Cardiff, Birmingham: Students can access counselling by completing an online registration form between 7am-8pm Monday to Friday.

Carmarthen Campus: 01267 676830
Lampeter Campus: 01570 424876 - Student.Support@uwtsd.ac.uk
Swansea Campus: 01792 481206
London Campus: 0207 566 7600

Information for Students

Other Sources of Support


Carmarthen Campus
01267 676607
07964 631997

Hall Wardens (5.30 pm – 3.00 am during term time)

Carmarthen Campus
07854 832753

Lampeter Campus
07975 640200

Student Union Vice-President Welfare

Carmarthen Campus
01267 676877

Lampeter Campus
01570 422619

Swansea Campus
01792 655400

Counselling, Mental Health & Wellbeing Useful Links

A registered charity that provides confidential emotional support to any person who is suicidal or in despair. Tel: 116 123 (UK)

Bipolar UK offers support and advice and it has a designated youth service. Young people can call the regional office on 01633 244244 or email youth@bipolaruk.org.uk

Centre for Clinical Interventions 
An interactive self-help site addressing a wide range of problem areas

Chinese Mental Health Association 
Representing Chinese mental health issues - phone 0207 613 1008

Cancer Information and Support Centre Update

Clinical Research Unit for Anxiety and Depression 
Self-help information from a clinical research unit

Cruse Bereavement Care 
Support for anyone who has been bereaved

Diverse Cymru 
Support for Black and minority ethnic groups living in Wales with mental health issues

Support for people recovering from serious mental illness

Information advice and support for 11-25 year olds

It's Good to Talk 
Information about what counselling is and how it can help

Live Well (NHS Student Mental Health)
A resource for students containing information about issues and concerns faced by students and details of resources that can help

Living life to the full 
Cognitive Behavioural Therapy (CBT) based life skills self-help course with free log-in

Marie Curie 
Marie Curie Support for friends and relatives of someone who had died from a terminal illness.

Mental Health Foundation 
The UK's leading mental health research, policy and improvement charity with downloadable resources that can help

A mental health charity working for a better life for everyone experiencing mental distress

A site designed to offer information and advice to those experiencing troublesome thoughts and feelings

National Sleep Foundation 
Information and guidance for people experiencing difficulty sleeping

OCD Awareness 
Support for people whose lives are affected by Obsessive-Compulsive Disorder

PAPYRUS - Prevention of Young Suicide 
Voluntary UK organisation committed to the prevention of young suicide and the promotion of mental health and emotional wellbeing. It includes UK resources and support for those dealing with suicide, depression or emotional distress - particularly teenagers and young adults

Counselling for relationships

Rethink Mental Illness 
Information and support for everyone affected by mental illness

Self Help: Get Self Help 
A variety of Self-help resources

Self Help Leaflets 
Self-help leaflets on different topics

Self Injury Support
Information about self-harm

Social-anxiety UK 
Information and support for problems of self-consciousness and shyness

Students Against Depression 
A site developed in consultation with students who have been affected by depression, low mood or suicidal thoughts. Includes students own stories and suggestions

Time Management Success 
Practical ideas for managing your time and doing what matters to you

Welsh Women's Aid 
Support for Survivors of domestic abuse

Young Minds 
Information for young people about mental health