UWTSD Home  -  The University  -  Professional Services  -  Student Services  -  Counselling Service

Lecturer advising student

The University has a well-established, professional Counselling Service. All our Counsellors work in accordance with the Ethical Framework of the British Association for Counselling and Psychotherapy.

UWTSD was ranked #1 out of 45 institutions for 'Counselling' in the autumn 2016 Student Barometer.

There is a high level of confidentiality which is explained in the initial session, and which is outlined in the Service’s Confidentiality Statement and the companion document entitled the counselling service contract.

The Counsellors endeavour to create a welcoming environment and to listen in a non-judgemental way to enable you to talk about your feelings and experiences. It is a collaborative process concentrating on what is important to you. Counselling goes at your pace and according to your needs.

On the Carmarthen and Lampeter campuses, counselling is available in both Welsh and English.

The Counsellors provide the following: 

  • Individual counselling sessions
  • Presentations to new students and to new staff during induction
  • Information on a variety of topics
  • Delivery of staff development sessions as required
  • Referral, as appropriate, to colleagues in the University and to external agencies       
  • A consultative role for staff
  • Occasional sessions to student groups
  • Mentoring and supervision as required
  • Contribution to University policies
  • Effective liaison with the Mental Health Advisers, the Students’ Union, the Chaplaincy and the International Office   

Counselling Service Appointments

To make an appointment, call at the Reception Desk in Student Services on each campus or telephone:

Carmarthen Campus: 01267 676830
Lampeter Campus: 01570 424876
Swansea Campus: 01792 481206
London Campus: 0207 566 7600

Information for Students

Other Sources of Support


Carmarthen Campus
01267 676607
07964 631997

Hall Wardens (5.30 pm – 3.00 am during term time)

Carmarthen Campus
07854 832753

Lampeter Campus
07975 640200

Student Union Vice President Welfare

Carmarthen Campus
01267 676877

Lampeter Campus
01570 422619

Swansea Campus
01792 655400

Counselling, Mental Health & Wellbeing Useful Links

Samaritans A registered charity that provides confidential emotional support to any person who is suicidal or in despair. Tel: 116 123 (UK)

MIND A mental health charity working for a better life for everyone experiencing mental distress

Students Against Depression A site developed in consultation with students who have been affected by depression, low mood or suicidal thoughts. Includes students own stories and suggestions

Vimeo A short film about people who have overcome anxiety, depression and suicidal thoughts

PAPYRUS - Prevention of Young Suicide Voluntary UK organisation committed to the prevention of young suicide and the promotion of mental health and emotional wellbeing. It includes UK resources and support for those dealing with suicide, depression or emotional distress - particularly teenagers and young adults

Live Well (NHS Student Mental Health) A resource for students containing information about issues and concerns faced by students and details of resources that can help

Living life to the full Cognitive Behavioural Therapy (CBT) based life skills self-help course with free log-in

Moodjuice A site designed to offer information and advice to those experiencing troublesome thoughts and feelings

It's Good to Talk Information about what counselling is and how it can help

The Chinese Mental Health Association Representing Chinese mental health issues - phone 0207 613 1008

Self Help Leaflets Self-help leaflets on different topics

Get Self Help A variety of Self-help resources

Young Minds Information for young people about mental health

Diverse Cymru Support for Black and minority ethnic groups living in Wales with mental health issues

Info-Nation Information advice and support for 11-25 year olds

Centre for Clinical Interventions An interactive self-help site addressing a wide range of problem areas

Mental Health Foundation The UK's leading mental health research, policy and improvement charity with downloadable resources that can help

Clinical Research Unit for Anxiety and Depression Self-help information from a clinical research unit

Rethink Mental Illness Information and support for everyone affected by mental illness

BIPOLAR UK Bipolar UK offers support and advice and it has a designated youth service. Young people can call the regional office on 01633 244244 or email youth@bipolaruk.org.uk

Social-anxiety UK Information and support for problems of self-consciousness and shyness

OCD Awareness Support for people whose lives are affected by Obsessive-Compulsive Disorder

Self Injury Support- Information about self-harm

Welsh Women's Aid Support for Survivors of domestic abuse

Relate Counselling for relationships

Hafal Support for people recovering from serious mental illness

Cruse Bereavement Care Support for anyone who has been bereaved

Marie Curie Marie Curie Support for friends and relatives of someone who had died from a terminal illness.

Men Get Eating Disorders Too A charitable organisation that seeks to raise awareness of eating disorders in men

CISS Cancer Information and Support Centre Update

Time Management Success Practical ideas for managing your time and doing what matters to you

National Sleep Foundation Information and guidance for people experiencing difficulty sleeping