Staff IT&S Induction

‌Welcome to the Information Technology & Systems Staff Induction

As a new member of staff at UWTSD, your IT account will be created automatically and your manager will be able to provide you with your login details.

It is important for you to familiarise yourself with the services IT&S provide while ensuring you are aware of your IT related responsibilities.

To help all new staff members settle into their new role, please take a few moments to view the compulsary short all staff IT&S induction video.

Getting to know the services we provide

You can find out more information about everything featured in the all staff IT&S induction video in the below sections.

All staff must complete the Information Security Awareness Training course detailed below within the IT&S Policies & Security Courses section.

All staff must register with the self-service password reset portal which allows you to reset your password if you ever forget it. To register visit

It is compulsary for all staff to complete the Information Security Awareness course on Moodle.

You must also familiarise yourself with all IT&S Policies including the IT Acceptable Use Policy

If you require IT Support, create an IT Service Desk ticket by visiting

We also have telephone support available 24/7 365 days a year, call us on 0300 500 5055.

If you need access to Department Shared Drive folders, please ask you line manager to create an IT Service Desk ticket detailing what access is required.

Connect to the University Wi-Fi network, eduroam by using your UWTSD email and password. You can find out more information by visiting

Visit our IT Status Hub to find out about any planned maintenance and issues with University services and IT&S systems.

Find out about exclusive staff offers and freebies for personal use including free access to Microsoft Office 365 and Adobe Creative Cloud by visiting

Print, copy and scan using any Canon MFD on any campus.

The print queue is called Print_Argraffu. You can find out more by visiting

Find out about all the services IT&S provide including Microsoft Office 365 by visiting About Our IT Services

Find out more about our video conferencing suites and how to book a video conference by visiting