Staff IT&S Induction
Welcome to the Information Technology & Systems Staff Induction
As a new member of staff at UWTSD, your IT account will be created automatically and your manager will be able to provide you with your login details.
It is important for you to familiarise yourself with the services IT&S provide while ensuring you are aware of your IT related responsibilities.
To help all new staff members settle into their new role, please take a few moments to view the compulsary short all staff IT&S induction video.
Getting to know the services we provide
You can find out more information about everything featured in the all staff IT&S induction video in the below sections.
All staff must complete the Information Security Awareness Training course detailed below within the IT&S Policies & Security Courses section.
All staff must register with the self-service password reset portal which allows you to reset your password if you ever forget it. To register visit www.uwtsd.ac.uk/password
If you require IT Support, create an IT Service Desk ticket by visiting webhelp.uwtsd.ac.uk
We also have telephone support available 24/7 365 days a year, call us on 0300 500 5055.
If you need access to Department Shared Drive folders, please ask you line manager to create an IT Service Desk ticket detailing what access is required.
Connect to the University Wi-Fi network, eduroam by using your UWTSD email and password. You can find out more information by visiting www.uwtsd.ac.uk/wireless
Visit our IT Status Hub status.uwtsd.ac.uk to find out about any planned maintenance and issues with University services and IT&S systems.
Find out about exclusive staff offers and freebies for personal use including free access to Microsoft Office 365 and Adobe Creative Cloud by visiting www.uwtsd.ac.uk/it-exclusives
Print, copy and scan using any Canon MFD on any campus.
The print queue is called Print_Argraffu. You can find out more by visiting www.uwtsd.ac.uk/print
Find out about all the services IT&S provide including Microsoft Office 365 by visiting About Our IT Services