The Self-Service Password Reset portal enables all students & staff to reset their password without having to contact the IT Service Desk.
If you need to reset your password, you can reset it yourself using the link below.
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Important Information: If you do not have Multi-Factor Authentication (MFA) enabled, the above password reset portal service will not currently work for you.
- All students who enrolled before 21st June 2020 do not have MFA enabled by default and will need to self-register for MFA as detailed below
- All students who enrolled after 22nd June 2020 have MFA enabled by default
- All Staff have MFA enabled by default
To register for MFA and enable access to the Password Reset Portal, you will need to:
- Do you know your password?
- If you do not know your password - Telephone our IT Service Desk 24/7/365 on 0300 500 5055 and request a password reset.
- If you do know your password, proceed to the next step
- Click here to register for MFA which will also provide access to the Password Reset Portal
- Find out more about MFA including our setup guides by visiting our MFA webpage
If you aren't able to reset your password or need help, call us 24/7, 365 days a year on 0300 500 5055 and we'll be able to reset your password for you.
