UWTSD Home  -  Professional Services  -  Information Technology & Systems  -  About Our IT Services  -  Print, Copy and Scan

For students and staff these services are available across all University Learning Resource Centres as well as specific computer rooms. UWTSD use Multi-Functional Devices (MFDs) which all have print, copy and scan functions available in full colour or black and white.

Information Technology & Systems publish a range of online and print information guides for students including guidance on using the print, copy and scan service.

Using the service

To use the service you will need your Student ID Card or your University username and password and credit in your print/copy/scan account.

An item can be sent to print from any PC on the network and is stored securely in your personal queue for up to 3 days. You can then release it for printing from any MFD once you have logged in.

To print, select the printer called: Print_Argraffu

The MFD default settings are to print duplex (double sided) and black and white. To print in colour or single sided you will need to change the default settings.

The MFD will charge accordingly for a mixture of colour pages and black and white items. Please note that URLs in a document will print in colour if sent to the colour MFD.

Balances will be shown on the Uniflow client which runs when a student is logged onto the network PCs or you can see your print credit when you log into any MFD.

The MFD default settings are to copy duplex (double sided) and to copy as black and white.

These settings can be changed on the MFD.

Items can be scanned within copyright restrictions. Scanned items are sent to your UWTSD email address by default however you can specify a different email address of your choice on the MFD.

  • Birmingham, Sparkhill - CAMPUS CURRENTLY CLOSED DUE TO COVID-19
    • 1 x Colour MFD (A3 & A4) Ground Floor, Common Room
  • Birmingham, Quay Place - CAMPUS CURRENTLY CLOSED DUE TO COVID-19
    • 1 x Colour MFD (A3 & A4) First Floor
    • 1 x Colour MFD (A3 & A4) Second Floor
    • 1 x Colour MFD (A3 & A4) Third Floor
  • Carmarthen - Library - LOCATION CURRENTLY CLOSED DUE TO COVID-19
    • 1 x Colour (A3 and A4)
    • 1 x B/W MFD (A3 and A4)
  • Carmarthen - Cwad
    • 1 x Colour MFD (A3 and A4)
  • Carmarthen - Dewi Building Ground Floor
    • 1 x Colour MFD (A3 and A4)
  • Lampeter - Library - LOCATION CURRENTLY CLOSED DUE TO COVID-19
    • 1 x Colour and 1 x B/W MFD (both A3 and A4)
  • Lampeter – Blue Lab
    • 1 x Colour MFD (A3 and A4)
  • Lampeter – Canterbury
    • 1 x Colour MFD (A3 and A4)
  • London, Winchester House - CAMPUS CURRENTLY CLOSED DUE TO COVID-19
    • 2 x Colour MFD (A3 and A4) First Floor, Atrium
    • 1 x B/W MFD (A4) First Floor, Library
  • Swansea, Y Fforwm
    • 2 x Colour MFD (A3 and A4) Ground Floor - LOCATION CURRENTLY CLOSED DUE TO COVID-19
    • 2 x Colour MFD (A3 and A4) First Floor - LOCATION CURRENTLY CLOSED DUE TO COVID-19
    • 1 x Colour MFD (A3 and A4) Second Floor - LOCATION CURRENTLY CLOSED DUE TO COVID-19
  • Swansea, I.Q
    • 2 x Colour MFD and 1 x B/W MFD (all A3 and A4) Ground Floor
    • 1 x Colour and 1 x B/W MFD (both A3 and A4) First Floor
    • 1 x Colour and 1 x B/W MFD (both A3 and A4) Second Floor
    • 1 x Colour MFD (A3 and A4) Third Floor
  • Swansea, Dynevor
    • 4 x Colour MFD (A3 and A4) Ground Floor, Library IT Suite - LOCATION CURRENTLY CLOSED DUE TO COVID-19
  • Swansea, Alex Road
    • 1 x Colour and 1 x B/W MFD (both A3 and A4) Ground Floor
    • 1 x Colour MFD (A3 and A4) First Floor
  • Swansea, Business Campus
    • 3 x Colour MFD (A3 and A4) First Floor, Library IT Suite - LOCATION CURRENTLY CLOSED DUE TO COVID-19

Student printing costs are:

Single Sided

  • Black and White
    • A5 - 3p
    • A4 - 5p
    • A3 - 10p
  • Colour
    • A5 - 11p
    • A4 - 18p
    • A3 - 34p

Double Sided

  • Black and White
    • A5 - 2p
    • A4 - 6p
    • A3 - 16p
  • Colour
    • A5 - 18p
    • A4 - 32p
    • A3 - 64p

Online

Visit https://myprint.uwtsd.ac.uk to top-up your print credit. There is a minimum top-up of £1.

Refund Criteria

Refund requests will only be considered for students who meet all of the following criteria:

  • The students print credit balance must be equal to or greater than £5. If the student print credit is below this amount the refund will not be approved.
  • Refund requests will only be considered for students that are in their final year of study or who have completed their course.
  • Refund requests will only be considered between 1st April – 31st August each year.
  • Students requesting a refund must not have any financial blocks against their UWTSD student account.
  • Students can only make one refund request per academic year.

Refund Process

If you meet all of the above criteria, you can request a refund by following the below steps:

  • Create an IT Service Desk ticket
    •  Visit: https://webhelp.uwtsd.ac.uk
    • Select the request type “User Computing Environment” followed by “Print Credit Refund Request”.
  • The following information must be included when the ticket is created;
    • Name of Course Completed
    • Contact Telephone Number
    • Bank Account Sort Code
    • Bank Account Number
  • IT Service desk will confirm the print balance and attach a balance report to the IT Service Desk Ticket.
  • IT Service Desk will then deduct the requested refund amount from your print credit balance.
  • Confirmation will be emailed to both the student and finance@uwtsd.ac.uk who will automatically process the approved request.
  • The student is responsible to liaise directly with Finance to confirm when their refund will be processed.
  • The University reserves the right to refuse any refund request.

 Find your campus Finance Office and their opening times.