Print, Copy and Scan


For Students and Staff these services are available across all University Learning Resource Centres as well as specific computer rooms. UWTSD uses Multi-Functional Devices (MFDs) which all have print, copy and scan functions available in full colour or black and white.

Information Technoligy & Systems publish a range of online and print information guides for students including guidance on using the print, copy and scan service.

Using the service

To use the service you will need your Student ID Card or your University username and password and credit in your print/copy/scan account.

An item can be sent to print from any PC on the network and is stored in your personal queue for up to 3 days. You can then release it for printing from any MFD once you have logged in.

To print, select the printer called: Print_Argraffu

The MFD default settings are to print duplex (double sided) and black and white. To print in colour or single sided you will need to change the default settings.

The MFD will charge accordingly for a mixture of colour pages and black and white items. Please note that URLs in a document will print in colour if sent to the colour MFD.

Balances will be shown on the Uniflow client which runs when a student is logged onto the network PCs or you can see your print credit when you log into any MFD.

The MFD default settings are to copy duplex (double sided) and to copy as black and white.

These settings can be changed on the MFD.

Items can be scanned within copyright restrictions. Scanned items are sent to your UWTSD email address by default however you can specify a different email address of your choice on the MFD.

Student MFDs are located in the following locations

  • Carmarthen Library -
    • 1 x Colour (A3 and A4)
    • 1 x B/W MFD (A3 and A4)
  • Carmarthen - Cwad
    • 1 x Colour MFD (A3 and A4)
  • Carmarthen - Dewi Building Ground Floor
    • 1 x Colour MFD (A3 and A4)
  • Lampeter Library
    • 1 x Colour and 1 x B/W MFD (both A3 and A4)
  • Lampeter - Red Lab
    • 1 x Colour MFD (A4)
  • London - IT Lab
    • 1 x Colour MFD (A3 and A4)
  • Swansea The Forum
    • 2 x Colour MFD (A3 & A4) Ground Floor
    • 2 x Colour MFD (A3 & A4) First Floor
    • 1 x Colour MFD (A3 & A4) Second Floor
  • Swansea I.Q
    • 3 x Colour MFD (A3 & A4) Ground Floor
    • 1 x Colour MFD (A3 & A4) First Floor
    • 1 x Colour MFD (A3 & A4) Second Floor
    • 1 x Colour MFD (A3 & A4) Third Floor
  • Swansea, Dynevor
    • 4 x Colour MFD (A3 & A4) Ground Floor, Library IT Suite
  • Swansea, Alex Road
    • 1 x Colour MFD (A3 & A4) Ground Floor
    • 1 x Black & White MFD (A3 & A4) Ground Floor
    • 1 x Colour MFD (A3 & A4) First Floor
  • Swansea Business Campus
    • 3 x Colour MFD (A3 & A4) First Floor, Library IT Suite

Student printing costs are:

Single Sided

  • Black and White
    • A5 - 3p
    • A4 - 5p
    • A3 - 10p
  • Colour
    • A5 - 11p
    • A4 - 18p
    • A3 - 34p

Double Sided

  • Black and White
    • A5 - 2p
    • A4 - 6p
    • A3 - 16p
  • Colour
    • A5 - 18p
    • A4 - 32p
    • A3 - 64p

Online

Visit https://myprint.uwtsd.ac.uk to top-up your print credit.

Top-up Kiosks

The payment kiosks accept all major bank cards, notes and most coins but cannot give change. Be aware that you cannot log into an MFD and a payment kiosk at the same time.

You can top-up your printer credit using our top-up kiosks located:

  • Carmarthen - Dewi Reception Payment Kiosk Machine
  • Lampeter - Library Payment Kiosk Machine
  • London – Payment Kiosk Machine
  • Swansea, The Forum - 1st Floor Payment Kiosk Machine
  • Swansea, I.Q - Ground Floor Payment Kiosk Machine
  • Swansea, Alex Road - Ground Floor Payment Kiosk Machine
  • Swansea Business Campus - Library 1st Floor Payment Kiosk Machine
  • Birmingham Campus - Ground Floor Payment Kiosk Machine

In Person

You can add credit to your account via the following locations:

  • Carmarthen - Cwad Shop
  • Carmarthen - Library issue desk
  • Lampeter - Library issue desk
  • London – Main reception
  • Swansea, The Forum - Library Issue Desk 1st Floor
  • Swansea, Dynevor - Library Issue Desk
  • Swansea Business Campus - Library Issue Desk

B/W MFD Copying/Printing/Scanning Full Guide

Colour MFD Copying/Printing/Scanning Full Guide

 

Please note that copyright law applies to both photocopying and scanning from print material.  Please check the copyright notice next to the MFD or ask LRC staff for further information

Refund Criteria

Refund requests will only be considered for students who meet all of the following criteria:

  • The students print credit balance must be equal to or greater than £10. If the student print credit is below this amount the refund will not be approved.
  • Refund requests will only be considered for students that are in their final year of study or who have completed their course.
  • Refund requests will only be considered between 1st July – 31st August each year.
  • Students requesting a refund must not have any financial blocks against their UWTSD student account.
  • Students can only make one refund request per academic year.

Refund Process

If you meet all of the above criteria, you can request a refund by following the below steps:

  • Create an IT Service Desk ticket
    •  Visit: https://webhelp.uwtsd.ac.uk
    • Select the request type “User Computing Environment” followed by “Print Credit Refund Request”.
  • The following information must be included when the ticket is created;
    • Name of Course Completed
    • Contact Telephone Number
    • Bank Account Sort Code
    • Bank Account Number
  • IT Service desk will confirm the print balance and attach a balance report to the IT Service Desk Ticket.
  • IT Service Desk will then deduct the requested refund amount from your print credit balance.
  • Confirmation will be emailed to both the student and finance@uwtsd.ac.uk who will automatically process the approved request.
  • The student is responsible to liaise directly with Finance to confirm when their refund will be processed.
  • The University reserves the right to refuse any refund request.

 Find your campus Finance Office and their opening times.