Good Health Wales

Dr Lewis Pearson

Head of Life Design, UWTSD

Dr Lewis Pearson is an award-winning designer and lead on the Life Design initiative at UWTSD. With a PhD in design communication, his current role brings a unique perspective to personal and professional development across the university. Lewis is passionate about effective communication, problem solving and improving people’s lives, and his research into improving designer-client communication is built upon these values.

Lewis’s research contributes to the ongoing debate on how to improve communication between designers and clients. User-centred design problems are frequently complex and highly faceted, particularly in cases where the client is the carer of a disabled child seeking a bespoke solution to a problem they are facing.

This talk provides an overview of the challenges surrounding effective communication between user-centred designers and carers of children with neurological conditions. A novel design toolkit is presented, that is capable of improving the usefulness of information gathered during verbal exchanges between designers and their clients.

See Lewis' presentation to the Good Health Wales 2017 Symposium: Exploring Designer-Client Communication