The service is available 24 hours a day, 365 days a year and provides assistance to you on a wide range of issues such as legal, financial, medical or life matters.

Some of the support offered by the Student Assistance Programme can help you with:

  • Stress and Anxiety
  • Debt
  • Education pressures
  • Lifestyle addictions
  • Relationships
  • Legal

FREE 24 HOUR Confidential Helpline 0800 028 3766

The Helpline is staffed by qualified professionals, including mental health professionals. UWTSD students can speak to someone via the helpline at any time, day or night, 365 days a year.

If you prefer to access support via your smartphone then you can log onto Health Assured via

The username is: ‘wellbeing’ and the password to access the portal is ‘LoopMIndTram’ You can also download the ‘My Heathy Advantage’ app from Google Play or the App Store, the code you need to access the app is MHA154656


If you have medical concerns, please phone 111. If it is a medical emergency, please phone 999.