The University provides a number of dedicated and mobile videoconferencing suites. Videoconferencing systems are very easy to use and provide an excellent means to conduct meetings between different campus locations.
Videoconferencing can be used for a variety or purpuses and help reduce travelling, hence being sustainable and reducing cost to the University.
To book a video conference:
- Ensure that you book the required rooms, as detailed below, using the relevant room booking contact details.
- Create an IT Service Desk Ticket and provide the required details by visiting https://webhelp.uwtsd.ac.uk and select the request type "Video Conferencing", "Booking Request"
You can also book the translation service to in order to utilise simultaneous translation for your video conference.
To book a video conference with simultaneous translation:
- Request a Translator with suitable equipment for Simultaneous Translation Services via the Translation Unit by emailing Cyfieithu@uwtsd.ac.uk
- Ensure that you book any required rooms, as detailed below, using the relevant room booking contact details.
- Create an IT Service Desk Ticket and provide the required details by visiting https://webhelp.uwtsd.ac.uk and select the request type "Video Conferencing", "Simultaneous Translation Request"
Once the IT Service Desk has booked the conference call and confirmed the ‘Phone’ details in the ticket, you will then need to;
- Schedule the meeting in Teams and invite all the required attendees.
- Notify attendees that wish to use the translation service, to use the Vscene ‘Phone’ details on a separate mobile device.
For the translator, it is very important that they have separate devices to listen to the audio from the Teams meeting and relay the translation via the conference call. Otherwise the audio from the Teams meeting will be heard in the conference call audio, causing interference/feedback audio.
For the meeting attendee’s wishing to using the translation service, we advise they will also need separate devices.
- One device to attend the Teams meeting (ideally a computer with a headset)
- Another device to dial in to the conference call for the translation audio (ideally a mobile phone with headphones).
During the meeting, it is recommended that participants of the meeting should wait their turn to speak, and use the ‘Raise your hand’ icon in Teams to identify to the chair they would like to speak next. This then ensure that there is only one active speaker at a time for the translator to focus on.
Did you know you can join a booked Video Conference from your laptop, computer or mobile device using Microsoft Teams. Simply inform the IT Service desk of the email addresses of the participants that wish to join via Teams or Skype for Business when booking your conference and we will send them joining instructions.
- Ensure that the email addresses of the participants wishing to join via Teams are provided when the conference is booked. Don't worry, you can always provide the email address at a later date if needed.
- The participants will receive an email with joining instructions
- Copy the Skype for Business / Microsoft Teams address from the email received (don't click the address in the email as this won't join you to the conference)
- Paste the address into the search bar in your Teams app
- Select search externally, double click the address in the drop down list, and select the video call button
Lampeter Campus
| Building | Room | Capacity | Room Booking Contact |
|---|---|---|---|
| Canterbury | Canterbury Boardroom | 1 - 9 | 01570 422351 |
| Old Building | Old Boardroom | 5 - 20 | 01570 422351 |
| Old Building | Cockerell Room | 1 - 6 | 01570 422351 |
Carmarthen Campus
| Building | Room | Capacity | Room Booking Contact |
|---|---|---|---|
| Carwyn James | CJ7 | 4 - 20 | IT Service Desk (Ticket) |
| Dewi | Dewi Council Chamber | 5 - 20 | e.nicholls@uwtsd.ac.uk |
| Dewi | BR Rooms | 1 - 12 | Reception 01267 676767 |
| Yr Atom | Angharad Harding | 1 - 20 | 01267 145131 |
Swansea Campus
| Building | Room | Capacity | Room Booking Contact |
|---|---|---|---|
| Alex Road | Mobile Unit | Mobile | wisaquality@uwtsd.ac.uk |
| Technium 1 | Weavers Meeting Room | 4 - 5 | techniumreception@uwtsd.ac.uk |
| Technium 2 | Conference Room | 5 - 20 | techniumreception@uwtsd.ac.uk |
| Business Campus | Kath Thomas Boardroom | 5 - 20 | imh.admin@uwtsd.ac.uk |
| Business Campus Mobile | Mobile Unit | Mobile | Celcat or 01792 481124 |
| Llys Glas | Mobile Unit | 4 - 6 | catering@uwtsd.ac.uk |
| Dylan Thomas Centre | Carter Room | 5 - 6 | iehtimetable@uwtsd.ac.uk |
Cardiff Campus (UoW)
| Building | Room | Capacity | Room Booking Contact |
|---|---|---|---|
| Registry Building | Conference Room | 4 - 20 | 029 2037 6999 |
London Campus (Oval)
| Building | Room | Capacity | Room Booking Contact |
|---|---|---|---|
| Winchester House | Boardroom | 1 - 20 | y.ernest@uwtsd.ac.uk |
Video Conferencing User Guides
Carmarthen CJ7: UWTSD VC User Guide Tandberg
Carmarthen BR Rooms: UWTSD VC User Guide Tandberg
Carmarthen Dewi Council Chambers: UWTSD VC User Guide Polycom
Carmarthen Yr Atom: UWTSD VC User Guide Polycom
Lampeter OB VCR: UWTSD VC User Guide Tandberg
Lampeter Cockerall Room: UWTSD VC User Guide Tandberg
Lampeter Canterbury Boardroom: UWTSD VC User Guide Polycom
Lampeter Old Boardroom: UWTSD VC User Guide Tandberg
Swansea Alex Road: UWTSD VC User Guide LifeSize
Swansea Technium 1: UWTSD VC User Guide Polycom
Swansea Technium 2: UWTSD VC User Guide Tandberg
Swansea Kath Thomas Boardroom: UWTSD VC User Guide Polycom
Swansea SBS Mobile: UWTSD VC User Guide Tandberg
Swansea Llys Glas: UWTSD VC User Guide Polycom QDX
Swansea Carter Room: UWTSD VC User Guide Tandberg
Cardiff Conference Room: UWTSD VC User Guide Polycom QDX
London Boardroom: UWTSD VC User Guide Polycom
