During the COVID-19 Pandemic, we fully supported all students living in student accommodation. We continued to provide an excellent service for students from maintaining their post and parcel services, to dealing with maintenance and pastoral issues, arranging food parcels for self-isolating students and maintaining regular contact to make sure our students were all ok.
Our Site Operatives ensured the safety of all students living in the halls, visiting flats on a weekly basis, and raising issues or concerns to the necessary team members. The whole team is full of friendly, helpful people who really know how to make students feel at home.
UWTSD accommodation is a home from home and students who stay with us get more than just a bedroom.
The Accommodation Code of Practice is designed as a statement of good practice which is subject to change and refinement in the light of experience and encourages better management of the accommodation. The code ensures that residents benefit from clear policies and procedures relating to the following:
- Health & Safety
- Maintenance and Repairs
- Student Welfare
- Antisocial behaviour and disciplinary issues
- Environmental quality