Services for Disabled Students

lecturer assisting student

We aim to provide students who require support with the tools to enable them to work to their potential and demonstrate the true level of their abilities as an undergraduate or postgraduate student.

It is hoped, too, that they will benefit from their experience with Learning Support at the University in such a way that they will be enriched with tools, strategies and improved levels of self-confidence that will also serve them for the rest of their adult lives.

95% of UWTSD students were satisfied with ‘Disability Support’ - Global International Student Barometer and Student Barometer, Autumn Wave 2015.

Your first point of contact is likely to be the Disability Administrator. Students may request an interview to discuss their needs or concerns at any point during their course. More information about Learning Support can be accessed below:

For those who are studying at a distance we are able to provide a number of services to facilitate your study experience.

Our specialist support team is able to provide distance one-to-one specialist support for those entitled to DSA funded support, for example via email and phone.

We also offer open access to Study Skills support via Skype and email for those who need help with assignments.

Distance Learning Study Skills support is provided via at regular timetabled slots. You can drop in at any time during the sessions as scheduled on the timetable. A member of the Learning Support Team will be happy to help.

You can view the timetable via the following link, Study Skills Support for Distance Learners

In addition, the Learning Resources Centres can arrange:

  • Postal loans
  • Photocopies
  • An Athens Account for accessing electronic resources off-campus
  • A Sconul card to allow access to other university libraries (for UK-based students only)

Any students with specific learning difficulties such as dyslexia, dyspraxia, ADD, Asperger's are offered help with DSA applications, one-to-one tutoring, appropriate support and advice and guidance on examination concessions. Help will be offered in many areas, such as:

  • how to improve your assignments
  • effective exam revision
  • organisation of time, self and work

Dyslexia and other Specific Learning Difficulties Information for prospective students

The University of Wales Trinity Saint David welcomes applications from students with dyslexia and other Specific Learning Difficulties. We can make arrangements for:

  • Providing information for potential and present students
  • Initial screening
  • Assessment
  • Access to the DSA
  • Early and appropriate tutorial support
  • Advocacy with University staff
  • Concessions where necessary
  • Greater accessibility to University facilities e.g. extended library loans

If you have already been assessed as dyslexic or have another Specific Learning Difficulty, we advise that you take the following steps before the start of your university course in order to avoid unnecessary delay in the provision of your technical and tutorial support:

Step 1. Check that your current educational diagnostic assessment is less than 18 months old. If it is older than that, ask your school or college to arrange an update.

Step 2. Contact your Local Authority to apply for the Disabled Students’ Allowance (DSA) and ask them to arrange a Needs Assessment for you before you start university.

Step 3. Come to see us at Student Services or contact us by phone as soon as you make a definite decision to come to the University or when you arrive at the start of your course. Bring your Needs Assessment with you.

We will then ensure that everything you need is put in place for you with the minimum of delay.

Please contact us (Helen Davies / Nerys  Williams) with any queries/concerns on:
Tel: 01267 676822 / 01570 424960

We look forward to meeting you.

Information for prospective UWTSD students: Lampeter and Carmarthen campuses

The University has its own Assessment Centre which ensures that all prospective students have access to assessors with comprehensive knowledge of the support network and programmes we offer.  To book an appointment, please contact Coleg Sir Gâr Main Centre on 01267 225191 or e-mail  Appointments are available Monday to Wednesday at the Outreach Assessment Centre on our Lampeter campus and Monday to Thursday at the main centre in Carmarthen.

Please note: Students applying for Disabled Students Allowance (DSA) can have their Needs Assessment undertaken at any centre. The DSA-QAG website provides a list of all centres including a postcode search facility.

Information for prospective UWTSD students: Swansea campus

Although you can have your Needs Assessment undertaken at any assessment centre, UWTSD Swansea  has its own HEI Outreach Assessment Centre at the Mount Pleasant campus.  All students enrolled at the University of Wales Trinity Saint David can contact the Coleg Sir Gâr Main Centre on 01267 225191 to arrange an appointment at the HEI Outreach Assessment Centre at the Mount Pleasant campus.  Appointments are available at on Tuesdays and Wednesdays at 10.00 a.m., 12.15 p.m. and 14.15 p.m.   

Please note: Only students registered at the University of Wales Trinity Saint David will be assessed at the HEI Outreach Assessment  Centre at the Mount Pleasant campus.

Our goal is to give all students, including those with disabilities, equal opportunities to encounter our wide range of academic, social and cultural experiences. We try - with reasonable adjustment - to meet needs and overcome difficulties, so that these no longer present any barrier to potential and existing students.

We welcome applications from students with additional needs. A declaration of disability will in no way disadvantage you in the application procedure. Students with a declared disability are encouraged to visit before applying to see what facilities are available. DSA Administrators and the Senior Learning Support Coordinator are available to discuss individual needs, in particular any specific arrangements needed for access, learning support, study support, lectures, placements, assessments and examinations.

Many of you will already have received some support for your studies, either in school or college, and found that support helped you to achieve good results. Many of our students at Trinity Saint David also benefit from support with their studies. If you know already that there is a particular reason why you will need support, it is best to get in touch with the DSA Administrator. 

Physical Disability

We aim to help those with a physical disability; we understand the issues that students may have which others take for granted, for instance, with access to toilets, cafes, the library and lecture rooms and campuses have been designed with this in mind. We also recognise that students may have difficulties with managing assignments, seminars and examinations and special consideration is taken of these aspects of your study.

Visual Impairment

If you suffer from any form of visual impairment, the University has access to the services available at Swansea University's Transcription Centre. The Transcription Centre is able to provide visually impaired students with texts in their preferred format including audio, Braille, large print, tactile or electronic format.

Hidden Disabilities

We encourage students with hidden disabilities, such as epilepsy, diabetes, ME, Specific Learning Differences etc. to discuss their needs with the DSA Administrator. Hidden disabilities are often as debilitating as more obvious disabilities. We are here to discuss difficulties and to find solutions. 
If you have a long term mental health problem, the everyday struggles of being a student can seem more difficult. You may feel isolated or your work may feel it is getting on top of you. You may not be sure what is expected of you or how to organise your time effectively. This is why we have a mentoring service for students with mental health problems co-ordinated by our Mental Health Advisor. Mentoring is organised through the Student Services office and involves meeting a mentor on a regular basis to talk about how you're managing as a student.
Mentoring is not counselling but it will offer you the support you need while you're at university. The mentor who sees you will help you to manage your workload, work out strategies to deal with your studies more effectively, find your way around the university systems and offer regular support.
University Mental Health Advisors Network (UMHAN) - 'The likelihood is that most University classes there will be students with difficulties that are impacting on their studies, and if your own attendance or academic progression is in anyway affected by mental health difficulties, you are far from alone'. Follow this link for more information and how you can access support and self-help materials.

What are Specific Learning Differences (SpLD)

Sometimes known as neurodiversity or Specific Learning Difficulties, Specific Learning Differences include Dyslexia, Dyspraxia, ADHD, and Asperger's Syndrome amongst others. These conditions are known as specific processing differences - a mixture of strengths and weaknesses. Indicators include difficulties with:

  • Organisation and planning, e.g. time management, thinking
  • Memory
  • Expressing ideas orally and/or in writing
  • Social communication
  • Reading: speed, accuracy, comprehension
  • Spelling
  • Handwriting
  • Note-taking
  • Pronouncing words

University of Wales Trinity Saint David - NMH Rates

Period covered - 01/07/2018 through to 31/08/2019

The table below shows NMH rates. 

Note: NMH Support Rates shown per hour in the table below.


Standard Rate (in-person) Distance Learning only (in-person, in-home) Remote Delivery (e.g. Facetime/Skype or similar) Only
Band1 Support Assistants Net VAT Total Net VAT Total Net VAT Total
Practical Support Assistant £18.00 - £18.00 £18.00 - £18.00 £18.00 - £18.00
Band 2 Enhanced Support Assistants                  
Study Assistant £29.00 - £29.00 £29.00 - £29.00 £29.00 - £29.00
Examination Support Worker £28.00 - £28.00 £28.00 - £28.00 £28.00 - £28.00

Note Taker

£28.00 - £28.00 £28.00 - £28.00 £28.00 - £28.00
Band 4 Specialist Access and learning Facilitators                  
Specialist Mentor - Mental Health £60.00 - £60.00 £60.00 - £60.00 £60.00 - £60.00
Specialist Mentor - AS £60.00 - £60.00 £60.00 - £60.00 £60.00 - £60.00
Specialist 1:1 Study Skills Support - SpLD £60.00 - £60.00 £60.00 - £60.00 £60.00 - £60.00
Specialist 1:1 Study Skills Support - AS £60.00 - £60.00 £60.00  £60.00  £60.00  £60.00 
Assistive Technology Trainer £60.00 - £60.00  £60.00  £60.00  £60.00  £60.00 

Student Services includes a range of provision for our students. There is also a wealth of additional information available online. Below are some useful links.


Disabled Students' Allowance (DSA)

You can get Disabled Students’ Allowances (DSAs) to assist with additional costs you might have to pay as a direct result of your disability, mental health condition (such as depression or anxiety) or specific learning difficulty (such as dyslexia or dyspraxia) while studying.

DSAs include help with the cost of:

  • 1-1 specialist support
  • Items of specialist equipment
  • Travel
  • Other course-related costs

For students who live in Wales visit Student Finance Wales

For students who live in Wales visit Student Finance England

Confidentiality and Disclosure

We provide a mediated learning environment that demonstrates respect for both student and staff and empowers those involved in the learning process. This reflects the legal environment, where consultation is encouraged and involvement of the users is regarded as essential.

All material regarding additional needs is regarded as confidential until the student signs a declaration granting disclosure, for instance to lecturers, support staff or examiners.

There is an Individual Learning Contract to set levels of mutual expectation and which is discussed between the student and their support staff, then signed by each participant. This is reviewed at specific times during the year.

Contacts for enquiries

Helen Davies
DSA Administrator - Carmarthen Campus
Student Services
Tel: 01267 676822
    Nerys Williams
DSA Administrator  - Lampeter Campus
Student Services
Tel: 01570 424960
Dominic Williams
DSA Administrator - Swansea Campus
Student Services
Tel: 01792 481195