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Background

Jessica has 20 years of professional experience in hospitality. Her extensive industry experience covers a range of hospitality outlets, with a speciality in food and beverage and events operations.

Jessica has a BA (Hons) in English Literature and an MBA in International Hotel Management.

Her passion for education, and her keen interest in how to effectively link theory to practice informs her teaching within the undergraduate Hospitality and Tourism Management portfolio. She utilises accessible teaching methods and insight from industry connections to inspire and prepare emerging hospitality professionals.

Specialist Subjects

  • Hotel Placement
  • Management and Organisational Behaviour
  • Leading Restaurant Strategy
  • Effective Management

Professional and/or Research Experience

Prior to working in academia, Jessica obtained extensive professional experience in the hospitality industry. This includes over a decade working for a leading global hotel brand, where she was responsible for food and beverage operations, meetings and events, and staff development.

Jessica's practical experience underpins a research agenda centred on strategic planning and talent management. She has recently explored the expected impact of the increasing use of artificial intelligence in hospitality recruitment.

Qualifications

  • MBA International Hotel Management
  • BA (Hons) English Literature

Languages Spoken

English