Antoinette Milne

Background

Antoinette has many years of experience in the hospitality industry, working in wine sales and marketing roles both in Canada and the UK, owning a wine education business and teaching hospitality and wine.

Antoinette received her Bachelor of Commerce, Hospitality and Tourism Management, winning an award for outstanding research paper.

She then worked for one of the largest independent wine agencies in Canada, as Ontario Wine Sales and Marketing Manager. In Wales, Antoinette was the Wine Project Manager at SA Brains Brewery & Company in Cardiff. Whilst working, she achieved the Wine & Spirit Education Trust (WSET) Diploma, with a regional award (Bristol) and became a WSET Certified Educator.

Antoinette’s research interests include wine and beverage tourism, and leadership and management. Her professional, entrepreneurial and academic experiences help inform her teaching by providing a thorough and powerful link between theory and practice.

Specialist Subjects

Food and Beverage
Wine & Spirit Education Trust (WSET)
Qualifications Management and Organisational Behaviour
Contemporary Themes in the Hotel and Hospitality Sector
Specialist Placement: Self-Performance Review
Specialist Placement: Leading Staff Development
Developing Restaurant Management
Developing Customer Experience and Service Skills

Professional and/or Research Experience

Antoinette has over three decades of experience in the field of hospitality, principally in the wine industry, combining industry roles with specialist knowledge and academic underpinning. Before teaching, she held middle management wine and spirit positions within sales and marketing.

Antoinette founded the accredited wine education company, Wine For Life Learning, delivering Wine & Spirit Education Trust (WSET) qualifications to hotel/restaurant employees and consumers. She also taught wine qualifications to online wine students for the WSET.

These experiences support and inform continuing research into the impact of wine and beverage tourism on the hospitality industry, through key developments, innovation and emerging trends.

At UWTSD, Antoinette is a lecturer in the International Gastronomy Management and Hospitality and Hotel Management Programmes. Antoinette also leads the teaching for the WSET qualifications.

Qualifications

BComm Hospitality and Tourism Management (Toronto Metropolitan University)
AFHEA (UWTSD)
WSET (Wine & Spirit Education Trust) Diploma
WSET (Wine & Spirit Education Trust) Certified Wine Educator

Languages Spoken

English

Professional Membership or Roles

Confraria del Cava (Cava & Penedes Wine Institute) WSET (Wine & Spirit Education Trust) Alumni

Academic Teaching

Hospitality and Hotel Management

External Recognition or Rewards

Charles G. Burton Award and Bursary for outstanding research paper (Independent Hotel Association of Metropolitan Toronto)

WSET (Wine & Spirit Education Trust) Diploma Regional Award (Bristol)

Wales Judge for World Young Chef, Young Waiter, Young Mixologist Competition at UWTSD