Ka Po Chong
Background
Ka Po Chong is a Lecturer in Hospitality Management at University of Wales Trinity Saint David, specializing in operations, strategic management, and F&B. He holds PGCert in Teaching Higher Education with HEA Fellowship and is pursuing PhD studies.
Ka Po brings industry experience from prestigious establishments including Amangiri Utah, Ritz-Carlton Tokyo, Belmond Reid’s Madeira, and Kaika Teppanyaki Hong Kong. He implemented operational standards improving service delivery and customer satisfaction.
His credentials include International Master Sommelier of Sake certification, plus wine and coffee training. Fluent in Cantonese, Mandarin, English, with conversational Japanese, he operates across diverse cultural environments. This expertise enables excellence in hospitality education.
Specialist Subjects
- Operations Management
- Strategic Management
- Food & Beverage Operations
- Hospitality Service Management
- International Hospitality Management
- Cross-Cultural Management
- Customer Experience Management
- Staff Training & Development
- Financial Management in Hospitality
Professional and/or Research Experience
As International Master Sommelier of Sake, his expertise informs research into saké's cultural significance and global F&B integration. He examines how traditional Japanese beverage culture adapts to diverse dining contexts and influences international trends.
Ka Po explores transformation of Chinese dining culture, including Yum Cha evolution, analyzing how cultural heritage adapts to modern consumer expectations. His research encompasses gender dynamics in service consumption and Greater Bay Area tourism development.
His work contributes to understanding cross-cultural consumer psychology and its applications in international hospitality management.
Qualifications
- Tourism and Hospitality PhD (Expected 2027), University of Wales Trinity Saint David
- Teaching in Higher Education PGCert, University of Wales Trinity Saint David
- International Hospitality Management MSc, Swiss Hotel Management School / University of Derby
- International Hospitality and Event Management BA (Hons), Swiss Hotel Management School / University of Derby
- International Master Sommelier of Sake (SSI)
- International Sommelier of Sake (SSI)
- International Sake Lecturer (SSI)
- Certified Sake Sommelier (SSA)
- Level 2 in Wine (WSET)
- Coffee Diploma (SCA)
- Chocolate Tasting Level 2 (IICCT)